GDPR Policy

Introduction

Luxury Travel Edge ("we," "our," "us") is committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This policy outlines our practices regarding the collection, use, and protection of personal data in accordance with GDPR.

1. Data Controller

Luxury Travel Edge is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your personal data, please contact us by visiting contact us page.

2. Personal Data We Collect

2.1. Data Collection

We collect personal data from you when you:

• • Book our services
• • Contact us via phone, email, or our website
• • Provide feedback or reviews
• • Subscribe to our newsletter or promotional materials

2.2. Types of Data

The personal data we collect may include:

• • Name
• • Contact details (email address, phone number, mailing address)
• • Payment information
• • Booking details (pick-up and drop-off locations, travel dates)
• • Emergency contact information
• • Communication preferences

3. Legal Basis for Processing

We use your personal data to:

• • Process and confirm bookings
• • Provide chauffeur and travel services
• • Communicate with you about your bookings and provide customer support
• • Legal Obligations: To comply with legal and regulatory requirements.
• • Improve our services and personalize your experience
• • Send marketing materials, with your consent
• • Comply with legal obligations

4. How We Use Your Personal Data

We use your personal data to:

• • Process and confirm bookings
• • Provide chauffeur and travel services
• • Communicate with you about your bookings and provide customer support
• • Improve our services and personalize your experience
• • Send marketing materials, with your consent
• • Comply with legal obligations

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with third parties under the following circumstances:

• • Service Providers: Trusted third-party service providers who assist us in operating our business, such as payment processors and chauffeurs.
• • Legal Requirements: When required by law or to comply with legal processes.
• • Business Transfers: In the event of a merger, acquisition, or sale of our assets.

6. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• • Encryption of sensitive data
• • Regular security audits
• • Access controls to personal data
• • Secure storage and transmission of data

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal and regulatory requirements.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• • Access: Request access to the personal data we hold about you.
• • Rectification: Request correction of inaccurate or incomplete data.
• • Erasure: Request deletion of your personal data.
• • Restriction: Request restriction of processing your data.
• • Portability: Request transfer of your data to another service provider.
• • Objection: Object to the processing of your data based on legitimate interests or direct marketing.
• • Withdrawal of Consent: Withdraw your consent at any time, where processing is based on consent.

To exercise these rights, please contact us at the details provided above.

9. International Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) that do not provide the same level of data protection. In such cases, we ensure appropriate safeguards are in place to protect your data.

10. Complaints

If you have any concerns about our use of your personal data, you can contact us at the details provided above. You also have the right to lodge a complaint with the relevant supervisory authority.

11. Updates to This Policy

We may update this GDPR Policy from time to time. Any changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this GDPR Policy or our data practices, please contact us by visiting contact us page.